At Nanka Foods, we strive to ensure your shopping experience is smooth, convenient, and satisfying. Please read our policies below to understand how we handle orders and returns.

Shopping Policy

• Payment Method: We currently offer Cash on Delivery (COD) for all orders. Pay for your purchase when it arrives at your doorstep.
• Order Confirmation: Once your order is placed, you will receive a confirmation message with your order details.

Return and Exchange Policy

We take great care to deliver high-quality, sealed products. However, if you encounter any issues, we are here to help:

1. Eligible Conditions for Exchange:
   • The product was received in an opened condition.
   • The product's liquid shows an unexpected color change that may indicate damage or spoilage.
2. Time Frame for Exchange:
   • Requests for exchange must be made within 48 hours of delivery.
3. How to Request an Exchange:
   • Contact our customer support team via phone or email. Provide your order details and a clear photo of the issue.

Important Notes

• Exchanges are offered only for the same product initially ordered.
• Products must be returned in their original packaging.
• We do not offer refunds or returns for reasons other than those mentioned above.

At Nanka Foods, your satisfaction and trust are our priorities. Feel free to reach out to our support team for any further assistance.